Sky Managed Services - What you get with our Monthly Service

Covered Services

• Unlimited remote systems administration
  • Troubleshoot and Remediate Alerts, Tickets and Alarms
  • Perform Move, Adds, Change Requests
  • Recurring Manual Tasks
  • Performance Troubleshooting
  • Business Application Administration

• Kaseya Remote Agent setup and configuration (software not included)
• Proactive systems maintenance
  • Asset management / reporting
  • Temporary file clean-up
  • Disk defragmentation, Scandisk
  • Microsoft updates / patch management
  • Performance optimization
  • Event log monitoring and alerting
    • Windows error logs
    • Disk and disk controller errors
    • Application issues
    • Printing issues
    • Resource issues
    • Virus management problems

• Security
  • Anti-virus management
    • Anti-virus scan and virus removal
    • Virus definition management
    • Logs review and exclusion management
  • Spyware /Adware removal

• Weekly Reports

• Network hardware (Appliances and Cabling work) installation and maintenance
• Software or system design services
• Data recovery
• On-site support and projects.
• Parts, equipment or software
• Service and repair
• Programming (modification of software code) and program (software) maintenance.
• Training Services

Currently our automated signup is offline.

Site Registration is Open - valid email required

Please Email support@skyfound.org for information on how to signup and get your computer Managed, Antivirus Scanned, and Backuped within the next 48 hours. (management, and antivirus scans can be completed within 24hrs of install of software. Reports Sent to your Email Address. Issues not automatically resolved will be addressed ASAP.  Backup requires extra hardware - External Harddrive a request for a purchase can also be submitted through support@skyfound.org)